Welcome to Swadeshi Disha Store. Traditional Wisdom Meets Modern Science.

Return & Refund Policy – SWASTHYA DHARA NATURALS

This Return & Refund Policy applies to all purchases made through https://swadeshidisha.store/ (“Website”) and is operated by SWASTHYA DHARA NATURALS (“we”, “our”, “us”).
Please read this policy carefully before placing your order.

  1. Strict Policy
    We follow a strict policy for all products sold on our Website:
    ❌ No Returns
    ❌ No Exchanges
    ❌ No Replacements
    Once a product is purchased and delivered, it cannot be returned, exchanged, or replaced under any circumstances.
    This includes (but is not limited to):
    Change of mind
    Incorrect product selection
    Dissatisfaction with product
    Personal preferences
    Minor packaging or appearance variations
    Delay in delivery
    Customers are advised to review product details carefully before placing an order.
  2. Refund Policy
    Refunds will be provided only in the following case:
    ✅ Duplicate Transaction
    If a customer is charged more than once for the same order due to a technical or payment gateway error:
    The transaction will be verified
    The excess amount will be refunded
    Refund will be processed and credited to the original payment method with 7–10 business days
    No other refund requests will be accepted.
  3. Order Cancellation
    Orders cannot be cancelled once placed.
  4. Product Disclaimer
    As these are natural/wellness products:
    Results may vary by individual
    We do not guarantee specific outcomes
    Please read usage instructions carefully before purchase
  5. Limitation of Liability
    SWASTHYA DHARA NATURALS shall not be liable for:
    Customer dissatisfaction
    Incorrect product selection
    Delivery delays by courier partners
    Any indirect or consequential losses
    Our total liability shall not exceed the purchase amount.
  6. Contact Information
    For duplicate payment refund requests:
    📞 +91 7204671818
    📧 swasthyadharanaturals@gmail.com
    Please include:
    Order ID
    Transaction ID
    Payment proof