This Shipping Policy applies to all orders placed through https://swadeshidisha.store/ (“Website”) and is operated by SWASTHYA DHARA NATURALS (“we”, “our”, “us”).
- Order Processing
Orders are processed within 1–3 business days after successful payment.
Orders are not processed on Sundays or public holidays.
During peak seasons, promotional sales, or high order volumes, processing time may be extended.
- Shipping Coverage
We currently ship across India.
Delivery availability depends on courier partner serviceability in your area.
- Estimated Delivery Timeline
Estimated delivery timelines:
Metro cities: 2–5 business days
Other cities/towns: 3–7 business days
Delivery timelines are estimates only and may vary due to:
Courier delays
Weather conditions
Public holidays
Remote location access
We are not responsible for delays caused by third-party logistics providers.
- Shipping Charges
Shipping charges (if applicable) will be shown during checkout.
Free shipping may be offered on selected orders or promotional campaigns.
- Order Tracking
Tracking details may be shared via SMS, WhatsApp, or email once the order is dispatched.
- Customer Responsibility
Customers are responsible for providing accurate:
Name
Delivery address
Contact number
Orders delayed or returned due to incorrect details may require additional shipping charges.
- Delivery Completion
Orders will be considered completed once delivered to the provided address.
Customers are requested to be available to receive the package.
- Damaged Package at Delivery
If the outer package appears damaged:
Do not accept the package if possible
Inform us immediately
Share photos/videos for assistance
Claims should be reported within 24 hours of delivery.
- Delays Beyond Control
We are not liable for delays caused by:
Natural disasters
Government restrictions
Transport disruptions
Courier network issues
- Contact Information
For shipping-related queries:
📞 +91 7204671818
📧 swasthyadharanaturals@gmail.com
